Gatwick Airport Guide

Gatwick Airport Guide: Terminals, Pickups and Onward Travel

This Gatwick airport guide helps you organise the part of the journey after landing or before departure: confirm North or South Terminal, choose an agreed collection arrangement and match your vehicle to the passengers and bags. Keep airport procedures separate from the chauffeur booking so you know which information comes from the airline, the airport and your transport confirmation.

Check the terminal on your airline booking and recheck current flight information before travel. Send the operating flight number and date with your enquiry, together with the full road destination. Our airport transfers service covers journey enquiries; the airport’s own information remains the source for terminal and flight updates.

North and South Terminal Collection Arrangements

A Gatwick arrival collection starts with knowing when passengers will be ready, not simply when the aircraft lands. Allow for leaving the aircraft, border checks where applicable, baggage collection and walking to the meeting point. Agree a reachable passenger number, collection instructions and how to contact the booking team if a stage takes longer than expected.

For an arranged meet inside arrivals, confirm the exact location and what happens after you meet. If a collection instead uses a car park, confirm the terminal, car park and level in advance. These are different arrangements, so do not leave one person waiting inside while another expects the passenger to walk directly to a vehicle.

Read Gatwick’s official passenger pickup information for current facilities. The airport lists North Terminal express pickup in Car Park 6, Level 4, and South Terminal express pickup in Car Park 3, Ground Floor. Follow your confirmed chauffeur instructions and airport signage rather than assuming these express bays are your arranged meeting place.

From Gatwick to London

Continue Your Journey with Ease

Ask how the booking handles flight changes and when the waiting allowance starts. Confirm any additional waiting rate and whether airport parking or other access charges are included in the quoted fare. If your flight is diverted or you are substantially delayed after landing, contact the booking team to discuss the available arrangements rather than assuming the original collection will continue unchanged.

• Airport collections planned around your flight details
• Professional chauffeur service for business and leisure travellers
• Executive and luxury vehicles for individuals and groups
• Journeys to London hotels and private residences
• Business meetings and corporate destinations
• Multi-stop itineraries based on your schedule

For a departure, use the airline’s recommended airport arrival time to plan backwards to your collection. Provide the full address, terminal and passenger details, and include time for loading luggage and any intermediate stop. Avoid booking around the take-off time alone: road travel, check-in and security are separate parts of the journey.

Book Your Chauffeur

Terminal Changes and Onward Connections

Gatwick has a free inter-terminal shuttle between North and South Terminal. If your plan only requires a terminal change, check the airport’s connection and terminal-transfer guidance first. A separate chauffeur journey is not automatically needed to move between the two terminals.

For onward flights, confirm the required connection time and baggage arrangements with the airline. Collecting bags, checking in again or travelling to a different airport can change the plan considerably. Do not treat a short terminal-shuttle journey or a road journey estimate as the total time needed to make a flight connection.

For a road transfer to a London hotel or meeting, include the final address and any firm appointment time. A hotel name without the location can be ambiguous. List a luggage drop or other stop explicitly, and ask the team to assess the schedule before confirming. Business travellers can review our corporate chauffeur service for a wider working itinerary.

Vehicle Selection

Select a Vehicle for Your Group

Choose the vehicle against an itemised load: adults, children, suitcases, hand luggage, pushchairs and any bulky equipment. Check the fleet and request confirmation of a suitable available vehicle. Passenger capacity alone does not establish that all luggage will fit, especially when a family travels with a pushchair as well as cases.

Provide children’s ages and requested child seats at enquiry stage. Describe any mobility equipment and assistance needed so the team can confirm what can be accommodated. Airport assistance and the road vehicle are separate arrangements; neither should be assumed to provide all the support needed for the other part of the journey.

A group arriving on several flights needs an agreed lead contact and collection plan. Send every relevant flight and terminal, and decide whether the group will meet before collection or use separate journeys. Our family airport travel guide includes further questions about bags, children and return arrangements.

How to Book a Gatwick Airport Chauffeur

Request a quotation with the date, flight number, terminal, full addresses, passenger contact, travellers and luggage. Add any child seats, required stops and onward appointment time. Check the written vehicle arrangement, meeting instructions, waiting terms, fare inclusions and cancellation conditions before considering the transport reserved.

Frequently Asked Questions